1. Introduction

This Cookie Policy explains how Simora Tech ("we", "our", or "us"), operated by Agovenzi Limited, uses cookies and similar technologies on https://simora-tech.com.

By using our website, you consent to the use of cookies in accordance with this Cookie Policy, unless you disable them through your browser settings or cookie preferences.

2. What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites function properly, improve user experience, enhance security, and provide analytical information.

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the operation of our website and cannot be disabled.

They enable:

• User authentication
• Shopping cart functionality
• Secure checkout processes
• Fraud prevention measures
• Network and system security

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website.

They may collect information such as:

• Pages visited
• Session duration
• Traffic sources
• Device and browser information
• Website performance metrics

This information is collected in an aggregated and anonymous form whenever possible.

Functional Cookies

These cookies allow the website to remember choices made by users, including:

• Language preferences
• Currency settings
• Saved user preferences
• Account-related settings

Marketing Cookies

These cookies may be used to:

• Measure advertising effectiveness
• Deliver relevant advertisements
• Prevent repetitive advertising
• Improve marketing campaigns

Marketing cookies are only used where consent has been provided.

4. Third-Party Services

We may use trusted third-party service providers that place cookies on our website, including:

• Payment processing providers
• Website analytics services
• Fraud prevention and security providers
• Customer support platforms
• Advertising and marketing partners

These providers process information in accordance with their own privacy policies and applicable data protection laws.

5. eSIM Service Functionality

Certain cookies are necessary for the delivery and management of digital eSIM products, including:

• User account management
• Order verification
• Secure payment processing
• Fraud detection and prevention
• Digital product delivery
• Customer support services

Without these cookies, some website features may not function correctly.

6. Managing Cookies

Users can manage cookie preferences through:

• Browser settings
• Cookie consent banner preferences
• Device privacy settings

Please note that disabling certain cookies may affect website functionality and limit access to some services.

7. Data Protection Rights

Under applicable UK data protection laws, including the UK GDPR, users may have the right to:

• Access personal data
• Correct inaccurate data
• Request deletion of personal data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent where processing is based on consent

Requests may be submitted to: [email protected]

8. Complaints

If you believe your personal data has been processed improperly, you may contact us directly.

You also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

Website: https://ico.org.uk

9. Changes to This Policy

We reserve the right to update this Cookie Policy at any time to reflect changes in legal requirements, technology, or business operations.

Any updates will be published on this page with a revised "Last Updated" date.

10. Contact Information