Welcome to Simora. By accessing or using our website and purchasing our products, you agree to be bound by these Terms & Conditions.

1. About Simora

Simora provides digital eSIM products and related mobile connectivity services. All products sold on this website are delivered electronically.

2. Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to purchase products from this website.

3. Product Information

We make every effort to ensure that product descriptions, pricing, coverage information, validity periods, and data allowances are accurate. However, network availability and performance may vary depending on location, device compatibility, and local carrier conditions.

4. Device Compatibility

Customers are responsible for ensuring that their device supports eSIM technology before making a purchase.

Simora shall not be liable for incompatibility caused by unsupported devices, locked devices, software limitations, or incorrect device configurations.

5. Delivery

eSIM products are delivered digitally via email and/or customer account immediately after successful payment processing.

Delivery times may vary depending on payment verification and system availability.

6. Activation and Usage

Customers are responsible for correctly installing and activating their eSIM.

Network coverage, speed, and service quality depend on local partner networks and conditions beyond Simora’s control.

7. Refund Policy

8. Right of Withdrawal

In accordance with applicable consumer protection laws, customers may have a statutory right of withdrawal.

However, by purchasing and requesting immediate delivery of digital content, you expressly consent to immediate performance of the contract and acknowledge that you may lose your right of withdrawal once delivery begins.

9. Prohibited Use

You agree not to:

• Use the service for unlawful purposes.
• Resell products without authorization.
• Attempt to interfere with network operations.
• Use fraudulent payment methods.

10. Limitation of Liability

To the maximum extent permitted by law, Simora shall not be liable for:

• Network interruptions.
• Coverage limitations.
• Device incompatibility.
• Indirect or consequential damages.
• Loss of profits, data, or business opportunities.

11. Intellectual Property

All content on this website, including text, graphics, logos, branding, and software, is the property of Simora or its licensors and is protected by applicable intellectual property laws.

12. Privacy

Your use of this website is also governed by our Privacy Policy and Cookie Policy.

13. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time. Updated versions will be published on this page.

14. Contact Information

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.